Client Services | Public Health

The analytics of meaningful change.

Social Determinants of Health (SDoH) Program: Working toward health equity together.

In September 2022, we launched the first phase of our Social Determinants of Health (SDoH) program for the Centers for Medicare & Medicaid Services (CMS). This was in response to CMS’ challenge for Medicare Administrative Contractors (MACs) to develop a program addressing health care inequities and disparities. Our pilot program seeks to address four of CMS’ six health equity priorities: documenting SDoH needs among CMS beneficiaries; evaluating disparity impacts; disseminating findings; and enabling providers to meet SDoH needs of vulnerable populations.

To accomplish CMS’ goal of improved patient outcomes, Palmetto GBA partnered with Optum, an industry leader in population health and analytics, and Unite Us, the nation’s leading technology company connecting health and social care. Together we’re providing a technology solution and technical assistance to rural health care providers in South Carolina and Georgia so they can securely connect patients in need with community-based resources.

Palmetto GBA is honored to offer this opportunity to our providers. The program uses an innovative technology solution to better serve beneficiaries by connecting health care with communities. It’s a difference that can have significant impact.”

Alex Delage, Ph.D.

Palmetto GBA SDoH Program Director

of an individual's health outcomes are dictated by social determinants

of patients report being affected by at least one SDoH

more likely for patients reporting food insecurity to report multiple ER visits

more likely for patients with transportation needs to report multiple ER visits